Refund policy
Refund Policy
Thank you for shopping with us. We strive to provide high-quality products and excellent service.
No Refunds or Returns
All sales are final. We do not accept returns, exchanges, or offer refunds for reasons such as:
-
Change of mind
-
Incorrect size or color selection
-
Accidental orders
-
Customer preference
Please review your order carefully before completing your purchase.
Defective or Damaged Items
Refunds or replacements are only available if you receive an item with a manufacturing defect or if it arrives damaged.
To request a refund or replacement for a defective item:
-
Contact us within 7 days of receiving your order.
-
Include your order number, a description of the issue, and clear photos showing the defect or damage.
-
We may request additional information to verify the claim.
If your claim is approved, we will, at our discretion:
-
Replace the defective item, or
-
Issue a full refund to your original payment method if a replacement is unavailable.
Non-Defective Items
Items that are not defective are not eligible for refunds, returns, or exchanges.
Contact Us
If you believe you have received a defective item, please contact us through our store's contact page or customer support email with your order details and photos.
To start a return, you can contact us at hello@studiosaba.store